The Privacy Policy of Zepayra --, managed and operated by ZEPHYRELLIS SURGE SOLUTION PRIVATE LIMITED , explains in detail how your personal information is gathered, handled, and utilized whenever you access our platform or use our services. Please note that this policy applies only to our platform and not to any external sites or third-party entities linked or mentioned on Zepayra.
Throughout this document, “we,” “our,” and “us” refer to Zepayra, while “you,” “your,” “user,” or “users” indicate any individual who visits or interacts with our platform. If you disagree with any part of this policy, you are advised to stop using Zepayra immediately.
This Privacy Policy should be read together with our Terms and Conditions, as both collectively define how our platform and services are used.
When you engage with our platform, we collect different categories of information to maintain security, comply with regulations, and enhance your overall experience.
We may collect personally identifiable details including your full name, email address, contact number, postal address, and, if required by law, government-issued documents such as PAN or Aadhaar for KYC (Know Your Customer) verification.
In relation to payments and financial services, we may also collect financial information such as your bank account number, UPI ID, credit or debit card details, billing information, and transaction history. These records help us comply with financial regulations and assist with customer queries.
We also collect technical data to maintain platform security and performance. This includes your IP address, browser type and version, device identifiers, operating system details, and user activity logs. We may also collect referral links and navigation patterns to better understand how visitors interact with our services.
Our platform uses cookies and similar technologies to remember user preferences, manage login sessions, detect suspicious activities, and provide analytics that help us refine performance and usability.
We do not sell, rent, or trade your personal information for marketing purposes. However, we may share your details with trusted partners or third-party service providers under legitimate business or legal circumstances.
Your information may be used to:
While your privacy is a top priority, there are limited cases where your data may be shared:
Although we implement robust safety measures, no digital transmission is entirely immune to threats. Hence, users are encouraged to use strong passwords and avoid sharing credentials with others.
Depending on applicable data protection laws (such as GDPR), users may have the right to:
To exercise any of these rights, please reach out to us at support@zepayra.com.
With verified third-party
vendors who assist in operations like KYC verification, data hosting, IT
maintenance, or fraud
prevention.
We retain your personal and transactional data only as long as it’s necessary for legal or operational purposes. For example, KYC documents and related financial records are typically stored for 8 to 12 months, or longer if mandated by law.
Once the retention period ends, your data is either permanently deleted or anonymized so that it can no longer be associated with you.
Protecting your personal data is a major priority. We utilize SSL/TLS encryption for secure data transmission and maintain storage systems that comply with Security Standards for financial security.
Our servers undergo frequent security audits and vulnerability checks. Access to confidential data is limited to trained personnel who follow strict privacy protocols. Additionally, we employ multi-factor authentication, intrusion detection systems,
Our site uses cookies and related technologies to improve user experience, store preferences, and analyze engagement. You can manage your cookie preferences through your browser settings, though disabling cookies may limit access to certain features.
Our website may include links or tools from external entities (such as payment solutions, analytics tools, or verification partners). We do not have control over these third parties and are not responsible for how they handle user data. Please review their privacy policies before sharing personal details.
Our services are not designed for minors under 18 years old. We do not intentionally collect personal data from children. If any such data is found to be collected without parental consent, it will be deleted immediately.
We may modify this Privacy Policy periodically to reflect updates in law, technology, or business operations. The latest version will always be published on this page, along with a “Last Updated” date. We encourage users to review it regularly to stay informed.
By using our website and services, you confirm that you have read, understood, and accepted the terms of this Privacy Policy. If you disagree with any part, you should stop using our platform.
For questions, feedback, or complaints related to this Privacy Policy, please reach us at support@zepayra.com.
