This Disclaimer outlines the conditions governing your use of the payment solution services (“Services”) offered by Zepayra (“Company,” “We,” “Us,” or “Our”). By accessing or using our website, mobile platform, APIs, or any connected features, You (“User,” “You,” or “Your”) acknowledge and accept the terms mentioned here. Although we aim to keep the Services accessible at all times, continuous availability cannot be guaranteed. Service interruptions may occur due to maintenance work, system upgrades, technical faults, or external elements beyond our influence.
Our involvement is limited to acting as a payment facilitation entity between merchants and their customers. We do not oversee or verify the standard, legality, safety, or delivery of any goods or services purchased through our payment solution. Any disagreement or issue regarding items or services must be addressed directly with the relevant merchant. Payments may fail, be postponed, or be declined for reasons such as banking delays, system issues, insufficient balance, fraud control procedures, or compliance checks.
We follow the applicable laws of India, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, relevant RBI regulations. At the same time, it is your responsibility to ensure that your use of the Services aligns with all applicable legal and regulatory requirements. Information offered on our platform is meant for general understanding and should not be treated as financial, legal, or tax guidance.
Our platform may include links to third party websites, applications, or tools. We do not manage, endorse, or take responsibility for their functioning, content, rules, or privacy practices. While we apply strong protections to secure user information, complete immunity from hacking attempts, unauthorized access, or security threats cannot be assured. You must take appropriate steps to protect your login credentials, payment data, and personal information.
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, special, incidental, or consequential losses arising from your use of the Services. In any situation, our maximum liability will not exceed the transaction fees paid to us for the specific transaction under review. This Disclaimer may be revised periodically to address updates in our Services, regulatory changes, or operational adjustments. Your continued use of the Services after revisions indicates your acceptance of the updated terms.
If you do not agree with any portion of this Disclaimer, you must stop using our Services immediately.
For any inquiries or support needs, please reach us at support@zepayra.com.
